Delivery and payment
Everything runs according to your wishes in the Looops online store: You choose the payment method and select the parcel service. We make sure that your parcel reaches you as quickly as possible.
Shipping costs + delivery times
Austria: 1-3 working days
From 30 EUR order value:
- DPD: free of charge
- Post: 1,90 EUR
Up to 30 EUR order value:
- DPD: 4,90 EUR
- Post: 6,40 EUR
Germany: 2-3 working days
From 50 EUR order value:
- DPD: free of charge
- Post: 1,90 EUR
Between 30 EUR and 49.99 EUR order value:
- DPD: 4,90 EUR
- Post: 6,40 EUR
Up to 29,99 EUR order value:
- DPD: 6,90 EUR
- Post: 8,40 EUR
EU and rest of Europe: 3-4 working days
- Free of charge for orders over EUR 50
- otherwise 8,90 EUR
Switzerland and Liechtenstein: 3-6 working days
- Free of charge for orders over EUR 100
- otherwise 14,90 EUR
Please note that additional duties, taxes and fees may apply.
Ireland and Great Britain: 5-6 working days
- Free of charge for orders over EUR 100
- otherwise 20 EUR
Please note that additional duties, taxes and fees may apply.
USA and Canada
- Free of charge for orders over 150 EUR
- otherwise 25 EUR
Please note that additional duties, taxes and fees may apply.
Payment
Payment with credit card
Enter your credit card details on our website. The data provided are encrypted and sent to the respective credit card company. The technology we use guarantees the correctness and security of the transaction.
We accept the following credit cards: Visa, Mastercard, American Express. Please note that any foreign bank charges are your responsibility.
Payment via PayPal
If you choose to pay with PayPal, you will be redirected to the PayPal website. If you already have a PayPal account, simply log in with your user details and confirm the payment. If you do not have a PayPal account, one can easily be opened in just a few steps. Then proceed to confirm the payment.
Payment via PayPal Express and Apple Pay
The quickest payment methods available are PayPal Express and Apple Pay. Both options enable the customer to proceed to direct payment from the shopping cart. Your address will be automatically transmitted to us through PayPal or Apple Pay. To use these options, it is necessary to have a PayPal account, or have Apple Pay activated with a linked card.
Invoice with Klarna
If this option is selected, order payment is made after receipt of the goods. Typically, the customer has 30 days to do so.
To be eligible for payment with Klarna, you must meet certain requirements: The payer must be over 18 years old, his/her billing address must match the residential address (PO boxes are not accepted), and the payer must be a private individual. If everything is correct, during the ordering process the customer will be prompted to provide his/her date of birth and telephone number (bank details are not required). Klarna invoice terms apply.
Once the package has been received, the invoice can be settled directly with Klarna. This can be done easily via the Klarna app, or by using the payment information sent by Klarna. Remember to make timely payments to avoid deadline expiry fees.
Please note that Klarna is an independent invoicing company. We have no control over payments declined by Klarna. If you encounter repeated difficulties with invoice purchases, please contact Klarna customer service directly.
Payment by invoice, payment upon receipt of delivery
Please note that we can only offer purchase on account in exceptional cases for telephone orders - for example, for long-standing regular customers.
We will send you the invoice by e-mail. We will ask you to make a bank transfer as soon as you have received your package. Please include the invoice number with your transfer so that we can allocate your payment.
