Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right of withdrawal, you must inform us, LOOOPS , Staufenstraße 1, 5161 Elixhausen, Austria, T: +43 662 281 024, looops, by means of a clear statement of your decision to withdraw from this contract. Please use our withdrawal form for this purpose. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of Cancellation / Withdrawal
If you cancel this contract, we must refund to you all payments we have received from you, including delivery costs, without delay and no later than 14 days from the day on which we receive notification of your Refund Policy contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
Returns
You must return or hand over the goods to us without delay and, in any event, no later than 14 days from the day on which you notified us of Refund Policy contract. The deadline is met if you send the goods before the 14-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is attributable to handling that is not necessary for testing the nature, characteristics, and functionality of the goods.
Please return the goods in the original shipping box to the following address:
LOOOPS
Attn: Returns
Staufenstraße 1
A-5161 Elixhausen
Exception
The right of withdrawal or cancellation does not apply to goods that have been made or adapted according to customer specifications (e.g. due to permanent, personalised/customised labelling).