Shipping + Returns

Last day to order for deliveries before Christmas

Austria: 18.12.2024 before 11h
Germany + rest of EU: 17.12.2024 before 11h
Switzerland: 13.12.2024 before 9h

Info: We ship daily until 23.12. An order later than the above dates could possibly still arrive in time with a lot of luck.

Tip: Choose yourself in the checkout process whether you want your parcel to be sent by GLS or by post.

 

Shipping costs

We ship directly from our manufactory in Salzburg - even free of charge for orders over EUR 30.

Austria: Free shipping for orders over EUR 30, otherwise EUR 5
Delivery time: 1-3 business days

Germany: Free of charge for orders over EUR 50, otherwise EUR 7
2-3 working days

(Please note that we do not ship to parcel stations)

EU and rest of Europe: Free shipping for orders over EUR 100, otherwise EUR 10
Delivery time: 3-4 business days

Switzerland / Liechtenstein /: Free of charge for orders over EUR 100, otherwise EUR 15
3-6 working days

Ireland / Great Britain*: Free of charge for orders over EUR 100, otherwise EUR 20
Delivery time: 5-6 business days

USA & Canada*: Free of charge for orders over EUR 150, otherwise EUR 25

Note: The specified working days are the standard transit time of the parcel service provider. We ship daily in fall and winter, once a week during holidays and vacations.

* Please be aware that additional customs duties, taxes, and fees may apply.

Would you like to send a gift directly? You can find more information here.

 

Returns

You can return unused products in their original packaging within 14 days without any problems. Of course you will get your money back. You organize and pay for the return.

You can find more information here.