Shipping + Returns

Shipping costs

We ship directly from our manufactory in Salzburg - even free of charge for orders over EUR 30.

Austria: 1-3 working days

• From 30 EUR order value:
  - DPD and GLS: free of charge
  - Post: 1,90 EUR
  
  
• Up to 30 EUR order value:
  - DPD and GLS: 4.90 EUR
  - Post: 6,40 EUR
  

Germany: 2-3 working days 

• From 50 EUR order value:
  - GLS: free of charge
  - Post: 1,90 EUR
  
  
• Between 30 EUR and 49.99 EUR order value:
  - GLS: 4.90 EUR
  - Post: 6.40 EUR
  
  
• Up to 29.99 EUR order value:
  - GLS: 6.90 EUR
  - Post: 8.40 EUR

EU and the rest of Europe: 3-4 working days

• Free of charge for orders over EUR 50
• otherwise 8,90 EUR
  

Switzerland / Liechtenstein* /: 3-6 working days

• Free of charge for orders over EUR 100
• otherwise 14,90 EUR

Ireland / Great Britain*: 5-6 working days

• Free of charge for orders over EUR 100
• otherwise 20 EUR

USA & Canada*: 

• Free of charge for orders over 150 EUR
• otherwise 25 EUR

 

Note: The specified working days are the standard transit time of the parcel service provider. We ship daily in fall and winter, once a week during holidays and vacations.

* Please be aware that additional customs duties, taxes, and fees may apply.

 

Would you like to send a gift directly? You can find more information here.

 

Returns

You can return unused products in their original packaging within 14 days without any problems. Of course you will get your money back. You organize and pay for the return.

You can find more information here.