Team assistance & customer service

Full-time · starting February 2026 · in Elixhausen near Salzburg

Do you enjoy working independently—and know how important good teamwork is?
Do you have a keen sense of people, communicate openly, and feel comfortable when several things are happening at once and you can actively drive them forward?
And do you want to work with products that create atmosphere and support the Looops , which you are happy to convey to the outside world?

Then you'll fit in well with us.

What it's all about

At Looops, we create all-natural home scents – handcrafted in our studio in Elixhausen. Our products are part of people's special moments. And your work ensures they arrive well – with clarity, calm, and poise.
For many, you’re the first point of contact – via email, phone, or in person. It’s not just about processing requests, but about understanding: you listen, advise with sensitivity – and help ensure that every interaction leaves a positive feeling.
At the same time, you keep many things running in the background: you organize, structure, support the team – and keep an eye on what's needed.

What you can expect

• Customer contact that connects
  You communicate with our customers in a friendly, clear, and respectful manner. Whether it's inquiries, orders, or advice, you help them, find the right words, and convey what Looops .
  It's not just about Scents about our Scents —it's about developing a real sense of what they can mean to others. Because what you understand, you can pass on well.
  
  
• Personal advice in the Manufakturshop
  You will be responsible for on-site sales in our small store. Customer contact is important to you - but outside of the pre-Christmas period, it takes up very little space. You stay focused on your work - and take your time when someone is there.
  
  
• Organization that thinks for itself
  You take care of office issues, repeat orders, supplier communication or data maintenance - and support the team depending on the project and requirements.
  You work independently - and are well integrated into the team at the same time. Where your role develops also depends on your strengths - there is room for this in our small company.
  
  
• A place that creates clarity
  You are part of a team that thinks and implements - with a clear view, modern tools and genuine trust. Responsibility is not just a buzzword for us, it's practice.

What you bring with you

You like to work clearly and reliably - and just as much with people.
You feel comfortable in a role that combines both: organizational tasks and direct consulting.
You have a natural openness that allows you to respond well to others - both in conversation and in everyday work.

• You have several years of professional experience - e.g. in the office, in customer service or in organization.
• You like it when you can think, coordinate and get stuck in - especially when there's a lot going on.
• You express yourself clearly and in a friendly manner - both verbally and in writing, in German and English.
• You work confidently with digital tools - e.g. CRM, project or communication tools - and enjoy familiarizing yourself with new systems.
• You have a high school diploma - e.g. HAK or HLW - and a good understanding of processes.
• You identify with the Looops attitude – and represent it with clarity and conviction.

What you get

• A brand that stands for naturalness, quality and attitude - and where you can get involved
• A small team in which your work has a visible impact - you help shape things instead of just working through them
• On-site presence - with clear structures and direct contact with management
• Clear tasks - and at the same time room to take responsibility and develop things further
• Daily free lunch - healthy, fresh, together
• Discount on our Looops products
• Reliable vacation planning - two-week Christmas break, summer vacation can be arranged flexibly
• An easily accessible workplace in Elixhausen - with bus connection and parking lot
• An annual salary starting at EUR 36,000 gross (full-time) – with a willingness to pay above this amount depending on experience

Sounds like you?

If this sounds like you, we look forward to getting to know you. Send us a short letter telling us why you Looops good Looops for Looops —and what is important to you about the role. Please also send your resume with a photo to:

[email protected]
Attn: Julia Schliefsteiner

We look forward to getting to know you.